TheSkySearchers

hi all ,
I just received photos of my 60 mt lunt.
They talk about themselves.
customs did their job really well...
I'm going to stay calm here, but....

end of my rant here .

What happened????

helicon wrote: ↑Wed Oct 11, 2023 3:54 pm What happened????

They opened the box, then pulled on the tube, which caused the marks on the tube.
the screw was in the locked position.
for the cover no idea.
now the tube makes noise and cannot fit into the telescope unless it is pushed inside by force.

Faye at Lunt can't believe it, she's never seen this before.
They will see what they can do with that.

in the meantime I'm fuming..

PS : it's nothing to do with the Lunt manufacturer and the seller.

Amazing!
Hopefully they have that sorted right away for you.

messier 111 wrote: ↑Wed Oct 11, 2023 4:42 pm

helicon wrote: ↑Wed Oct 11, 2023 3:54 pm What happened????

They opened the box, then pulled on the tube, which caused the marks on the tube.
the screw was in the locked position.
for the cover no idea.
now the tube makes noise and cannot fit into the telescope unless it is pushed inside by force.

Faye at Lunt can't believe it, she's never seen this before.
They will see what they can do with that.

in the meantime I'm fuming..

That's a shame. I'm sure you are upset hopefully they will send a replacement post haste

Lady Fraktor wrote: ↑Wed Oct 11, 2023 4:54 pm Amazing!
Hopefully they have that sorted right away for you.

my supplier, Lunt and customs are in discussion .

I hope customs do the right thing. Why they would play with the scope in the first place?

Bigzmey wrote: ↑Wed Oct 11, 2023 6:26 pm I hope customs do the right thing. Why they would play with the scope in the first place?

I have no idea, maybe they thought there was something suspicious.

Mon dieu, mon ami! C'est le douaniers que faire ca? Qu'est-ce que c'est le probleme avec ces personnes?!!

J'espere que ce sera bientot repare!

Holy Crap!!!

You got me fuming also, what a waste of resources, time, and money for you and Lunt.

Bigzmey wrote: ↑Wed Oct 11, 2023 6:26 pm I hope customs do the right thing. Why they would play with the scope in the first place?

There was a time when I was observing from the yard with my Dob and folks walking by thought it was a mortar or something like that. Curious customs officials I guess.

messier 111 wrote: ↑Wed Oct 11, 2023 4:42 pm in the meantime I'm fuming..

You should be, that kind of bureaucratic behavior by customs is both uncalled for and unnecessary.

Thefatkitty wrote: ↑Wed Oct 11, 2023 9:16 pm Mon dieu, mon ami! C'est le douaniers que faire ca? Qu'est-ce que c'est le probleme avec ces personnes?!!

J'espere que ce sera bientot repare!

thanks mark,
It's not pleasant, I guess they had a good reason.
I'll give them the benefit of the doubt.

Ylem wrote: ↑Wed Oct 11, 2023 9:45 pm Holy Crap!!!

You got me fuming also, what a waste of resources, time, and money for you and Lunt.

thanks Jeff,
I'm going to see what they're going to do, the process is going to follow its course and I'm going to wait some more.

JayTee wrote: ↑Wed Oct 11, 2023 10:38 pm

messier 111 wrote: ↑Wed Oct 11, 2023 4:42 pm in the meantime I'm fuming..

You should be, that kind of bureaucratic behavior by customs is both uncalled for and unnecessary.

thanks JT,
It's getting better, time does its work.

I hope this gets cleared up soon for you. The ignorance of the customs person(s) truly amazes me!

Hopefully, this gets resolved, one way or another. I would love to be on the phone to hear the discussions between Lunt and customs.

StarBru wrote: ↑Thu Oct 12, 2023 6:03 pm I hope this gets cleared up soon for you. The ignorance of the customs person(s) truly amazes me!

it's beyond comprehension...

Gordon wrote: ↑Thu Oct 12, 2023 6:11 pm Hopefully, this gets resolved, one way or another. I would love to be on the phone to hear the discussions between Lunt and customs.

I'm also one of those, believe me.

Any developments in the saga Jean-Yves? @messier 111