Why do I keep having to sign in?

If you find a problem or you just want to tell us how great this forum is, post it here!!!
(We do listen!)
User avatar
OzEclipse Australia
Moderator
Moderator
Articles: 2
Online
Posts: 2327
Joined: Sat May 11, 2019 8:11 am
4
Location: Young, NSW, Australia, 34S, 148E
Status:
Online

TSS Awards Badges

TSS Photo of the Day

Re: Why do I keep having to sign in?

#21

Post by OzEclipse »


You don't have to clear all your cache.

I couldn't log in at all. Because my problem cropped up overnight Friday night, I only cleared cache for 'past 24hrs' (before the problem appeared) and that solved my problem.

Joe
Image
Amateur astronomer since 1978...................Web site : http://joe-cali.com/
Scopes: ATM 18" Dob, Vixen VC200L, ATM 6"f7, Stellarvue 102ED, Saxon ED80, WO M70 ED, Orion 102 Maksutov, ST80.
Mounts: Takahashi EM-200, iOptron iEQ45, Push dobsonian with Nexus DSC, three homemade EQ's.
Eyepieces: TV Naglers 31, 17, 12, 7; Denkmeier D21 & D14; Pentax XW10, XW5, Unitron 40mm Kellner, Meade Or 25,12
Cameras : Pentax K1, K5, K01, K10D / VIDEO CAMS : TacosBD, Lihmsec.
Cam/guider/controllers: Lacerta MGEN 3, SW Synguider, Simulation Curriculum SkyFi 3+Sky safari
Memberships Astronomical Association of Queensland; RASNZ Occultations Section; Single Exposure Milky Way Facebook Group (Moderator) (12k members)
User avatar
helicon United States of America
Co-Administrator
Co-Administrator
Articles: 584
Online
Posts: 12274
Joined: Mon May 06, 2019 1:35 pm
4
Location: Washington
Status:
Online

TSS Awards Badges

Re: Why do I keep having to sign in?

#22

Post by helicon »


[mention]STEVE333[/mention] - I have chrome and could not sign in this morning. I was able to delete the cookies specifically for TSS, here's how:

1.Open chrome
2. Click on settings
3. At the bottom click advanced
4. Under privacy and security click site settings
5. Click cookies. There is a list of all cookies on your computer
6. Scroll down the list of cookies til you get to the "T's"
7. You will see theskysearchers.com
8. Click on the garbage can to the right to delete the cookies for the site
9. Go to TSS and log-in. Worked for me and I didn't have delete the cache, passwords, or anything else.

I'm still logged in as of now.
-Michael
Refractors: ES AR152 f/6.5 Achromat on Twilight II, Celestron 102mm XLT f/9.8 on Celestron Heavy Duty Alt Az mount, KOWA 90mm spotting scope
Binoculars: Celestron SkyMaster 15x70, Bushnell 10x50
Eyepieces: Various, GSO Superview, 9mm Plossl, Celestron 25mm Plossl
Camera: ZWO ASI 120
Naked Eye: Two Eyeballs
Latitude: 48.7229° N
User avatar
Makuser United States of America
In Memory
In Memory
Articles: 0
Offline
Posts: 6394
Joined: Mon May 06, 2019 12:53 am
4
Location: Rockledge, FL.
Status:
Offline

TSS Awards Badges

TSS Photo of the Day

Re: Why do I keep having to sign in?

#23

Post by Makuser »


Hi Joe. I took the conservative approach too at first. When the last day (24 hours) clear didn't work for me, I said ok, let's go clear all. And, as I mentioned, some things are working better and faster now here too, so it was probably time for the "clear all" procedure. Thanks Joe, the very best of regards, and your tip may help some others on here.
Marshall
Sky-Watcher 90mm f/13.8 Maksutov-Cassegrain on motorized Multimount
Orion Astroview 120ST f/5 Refractor on EQ3 mount
Celestron Comet Catcher 140mm f/3.64 Schmidt-Newtonian on alt-az mount
Celestron Omni XLT150R f/5 Refractor on CG4 mount with dual axis drives.
Orion 180mm f/15 Maksutov-Cassegrain on CG5-GT Goto mount.
Orion XT12i 12" f/4.9 Dobsonian Intelliscope.
Kamakura 7x35 Binoculars and Celestron SkyMaster 15x70 Binoculars. ZWO ASI 120MC camera.
>)))))*>
User avatar
Gordon United States of America
Site Admin
Site Admin
Articles: 1037
Offline
Posts: 8266
Joined: Wed Apr 24, 2019 10:52 pm
4
Location: Cottonwood, AZ
Status:
Offline

TSS Awards Badges

TSS Photo of the Day

I Broke The Forum.

Re: Why do I keep having to sign in?

#24

Post by Gordon »


Clearing browser cache is really a good thing. It's surprising how much data gets stored up after a period of time. But it does require a bit of work after you do it.

Sorry everyone had to do this but it did fix some long running problems.
Gordon
Scopes: Explore Scientific ED80CF, Skywatcher 200 Quattro Imaging Newt, SeeStar S50 for EAA.
Mounts: Orion Atlas EQ-g mount & Skywatcher EQ5 Pro.
ZWO mini guider.
Image cameras: ZWO ASI1600 MM Cool, ZWO ASI533mc-Pro, ZWO ASI174mm-C (for use with my Quark chromosphere), ZWO ASI120MC
Filters: LRGB, Ha 7nm, O-III 7nm, S-II 7nm
Eyepieces: a few.
Primary software: Cartes du Ciel, N.I.N.A, StarTools V1.4.

Image
Refractordude
Interdicted
Articles: 0
Offline
Posts: 1493
Joined: Sun May 12, 2019 1:05 am
4
Status:
Offline

TSS Awards Badges

Re: Why do I keep having to sign in?

#25

Post by Refractordude »


I use Firefox with no problems. Right click the image.
Attachments
image 1.PNG
User avatar
Makuser United States of America
In Memory
In Memory
Articles: 0
Offline
Posts: 6394
Joined: Mon May 06, 2019 12:53 am
4
Location: Rockledge, FL.
Status:
Offline

TSS Awards Badges

TSS Photo of the Day

Re: Why do I keep having to sign in?

#26

Post by Makuser »


Gordon wrote: Sat Jan 18, 2020 10:03 pm Clearing browser cache is really a good thing. It's surprising how much data gets stored up after a period of time. But it does require a bit of work after you do it.
Sorry everyone had to do this but it did fix some long running problems.
Hi Gordon. Actually this worked out well for us. Sometimes I would click on our start page for our email server and get a red table with an invalid ID message. And sometimes I also got our email address but no user password provided. And, we have been getting emails from fake linked contacts. I have suspected that something was wrong for some time now. And, we used to have problems deleting some unwanted emails. I guess lots of junk stored on here. The "clear all cache" has worked here now Gordon, and all seems to be well again.
Marshall
Sky-Watcher 90mm f/13.8 Maksutov-Cassegrain on motorized Multimount
Orion Astroview 120ST f/5 Refractor on EQ3 mount
Celestron Comet Catcher 140mm f/3.64 Schmidt-Newtonian on alt-az mount
Celestron Omni XLT150R f/5 Refractor on CG4 mount with dual axis drives.
Orion 180mm f/15 Maksutov-Cassegrain on CG5-GT Goto mount.
Orion XT12i 12" f/4.9 Dobsonian Intelliscope.
Kamakura 7x35 Binoculars and Celestron SkyMaster 15x70 Binoculars. ZWO ASI 120MC camera.
>)))))*>
User avatar
Ozypic
Orion Spur Ambassador
Articles: 0
Offline
Posts: 849
Joined: Fri May 10, 2019 10:26 pm
4
Location: NSW Australia
Status:
Offline

Re: Why do I keep having to sign in?

#27

Post by Ozypic »


Well I've been fiddling around for two days trying unsuccessfully to log in on windows ten laptop and my samsung tablet. After clearing the cache on them both today again. So I selected the forum page, and a serurity page popped up saying it was an unsafe site and asking me to return to safety, I clicked the advanced button on that page and selected the fourum link and I'm back in ... hmmmm .. the most suprising thing is how damn annoying that was hahah ... Phill
Phill. Dreaming of Clear Skys .... :D :D :D
SCOPE : Skywatcher 120X600 ST Achromatic Refractor. 
EP's : 25mm & 10mm Plossl , Celestron 8/24mm Zoom EP,
Filters : Solar filter, Badder Fringe Killer & Moon/Skyglow. 
MOUNT : Skywatcher Star Discovery goto Mount.
CAMERAS : ZWO 120 asi MC. / Sony HX400V 50X Zoom.
Binoculars : Saxon 10x50
User avatar
Gordon United States of America
Site Admin
Site Admin
Articles: 1037
Offline
Posts: 8266
Joined: Wed Apr 24, 2019 10:52 pm
4
Location: Cottonwood, AZ
Status:
Offline

TSS Awards Badges

TSS Photo of the Day

I Broke The Forum.

Re: Why do I keep having to sign in?

#28

Post by Gordon »


Ozypic wrote: Sun Jan 19, 2020 10:45 pm Well I've been fiddling around for two days trying unsuccessfully to log in on windows ten laptop and my samsung tablet. After clearing the cache on them both today again. So I selected the forum page, and a serurity page popped up saying it was an unsafe site and asking me to return to safety, I clicked the advanced button on that page and selected the fourum link and I'm back in ... hmmmm .. the most suprising thing is how damn annoying that was hahah ... Phill
Glad to hear you were able to get it up and running!

Hopefully that will be the LAST time we will need to do that!!!
Gordon
Scopes: Explore Scientific ED80CF, Skywatcher 200 Quattro Imaging Newt, SeeStar S50 for EAA.
Mounts: Orion Atlas EQ-g mount & Skywatcher EQ5 Pro.
ZWO mini guider.
Image cameras: ZWO ASI1600 MM Cool, ZWO ASI533mc-Pro, ZWO ASI174mm-C (for use with my Quark chromosphere), ZWO ASI120MC
Filters: LRGB, Ha 7nm, O-III 7nm, S-II 7nm
Eyepieces: a few.
Primary software: Cartes du Ciel, N.I.N.A, StarTools V1.4.

Image
Snurgblat
Earth Ambassador
Articles: 0
Offline
Posts: 2
Joined: Tue Oct 29, 2019 12:00 am
4
Location: Colorado Springs, Colorado USA
Status:
Offline

Re: Why do I keep having to sign in?

#29

Post by Snurgblat »


Should I be seeing pictures of Barbra Streisand being orbited by hamsters after doing this?
User avatar
Kingofthehill
Mars Ambassador
Articles: 0
Offline
Posts: 186
Joined: Thu May 23, 2019 11:30 pm
4
Location: Idyllwild, CA USA
Status:
Offline

Re: Why do I keep having to sign in?

#30

Post by Kingofthehill »


I was able to get back aboard on my mobile device running Chrome, but still unable to get on via desktop pc and Firefox/ Windows 10. Cache deleted, history deleted, restarted browser, poured Mountain Dew on keyboard, no joy.
Any other ideas?
Paul
Main telescope used is Obsession 18UC
Cut my teeth on Orion 10" Dob
AR152 and Orion ST80 sit mostly unused
Lots of binoculars
User avatar
Gordon United States of America
Site Admin
Site Admin
Articles: 1037
Offline
Posts: 8266
Joined: Wed Apr 24, 2019 10:52 pm
4
Location: Cottonwood, AZ
Status:
Offline

TSS Awards Badges

TSS Photo of the Day

I Broke The Forum.

Re: Why do I keep having to sign in?

#31

Post by Gordon »


Kingofthehill wrote: Tue Jan 21, 2020 4:45 am I was able to get back aboard on my mobile device running Chrome, but still unable to get on via desktop pc and Firefox/ Windows 10. Cache deleted, history deleted, restarted browser, poured Mountain Dew on keyboard, no joy.
Any other ideas?
I didn't have any problems with Firefox / Win10 but I did have to clear out the cache on Chrome a couple of times before it finally took. It seems some people are having more difficulty that others, so I don't have any suggestions other than to keep trying.

Sorry.
Gordon
Scopes: Explore Scientific ED80CF, Skywatcher 200 Quattro Imaging Newt, SeeStar S50 for EAA.
Mounts: Orion Atlas EQ-g mount & Skywatcher EQ5 Pro.
ZWO mini guider.
Image cameras: ZWO ASI1600 MM Cool, ZWO ASI533mc-Pro, ZWO ASI174mm-C (for use with my Quark chromosphere), ZWO ASI120MC
Filters: LRGB, Ha 7nm, O-III 7nm, S-II 7nm
Eyepieces: a few.
Primary software: Cartes du Ciel, N.I.N.A, StarTools V1.4.

Image
User avatar
Kingofthehill
Mars Ambassador
Articles: 0
Offline
Posts: 186
Joined: Thu May 23, 2019 11:30 pm
4
Location: Idyllwild, CA USA
Status:
Offline

Re: Why do I keep having to sign in?

#32

Post by Kingofthehill »


Gordon wrote: Tue Jan 21, 2020 6:27 pm
Kingofthehill wrote: Tue Jan 21, 2020 4:45 am I was able to get back aboard on my mobile device running Chrome, but still unable to get on via desktop pc and Firefox/ Windows 10. Cache deleted, history deleted, restarted browser, poured Mountain Dew on keyboard, no joy.
Any other ideas?
I didn't have any problems with Firefox / Win10 but I did have to clear out the cache on Chrome a couple of times before it finally took. It seems some people are having more difficulty that others, so I don't have any suggestions other than to keep trying.

Sorry.
It worked after deleting cookies, also.
Paul
Main telescope used is Obsession 18UC
Cut my teeth on Orion 10" Dob
AR152 and Orion ST80 sit mostly unused
Lots of binoculars
Burris
Jupiter Ambassador
Articles: 0
Offline
Posts: 268
Joined: Sat May 11, 2019 10:19 pm
4
Location: Socal,USA
Status:
Offline

Re: Why do I keep having to sign in?

#33

Post by Burris »


Maybe we have been hacked by the flat Earthers? Lol! Bill
User avatar
GCoyote United States of America
Local Group Ambassador
Articles: 0
Offline
Posts: 2707
Joined: Mon May 13, 2019 2:53 am
4
Location: Laurel, MD, USA
Status:
Offline

Re: Why do I keep having to sign in?

#34

Post by GCoyote »


Still happening to me and it shouldn't be a cookie or cache problem should it? I've only had this computer for a month.
Any metaphor will tear if stretched over too much reality.
Gary C

Celestron Astro Master 130mm f5 Newtonian GEM
Meade 114-EQ-DH f7.9 Newtonian w/ manual GEM
Bushnell 90mm f13.9 Catadioptric
Gskyer 80mm f5 Alt/Az refractor
Jason 10x50 Binoculars
Celestron 7x50 Binoculars
Svbony 2.1x42 Binoculars
(And a bunch of stuff I'm still trying to fix or find parts for.)
User avatar
GCoyote United States of America
Local Group Ambassador
Articles: 0
Offline
Posts: 2707
Joined: Mon May 13, 2019 2:53 am
4
Location: Laurel, MD, USA
Status:
Offline

Re: Why do I keep having to sign in?

#35

Post by GCoyote »


Update: My new Dell running the latest version of Chrome keeps logging me out, even during the same session on the forum. My 2012 Samsung tablet running an outdated version of Chrome on an older version of Android has not been affected at all.

Wierd. Hope that helps.
Any metaphor will tear if stretched over too much reality.
Gary C

Celestron Astro Master 130mm f5 Newtonian GEM
Meade 114-EQ-DH f7.9 Newtonian w/ manual GEM
Bushnell 90mm f13.9 Catadioptric
Gskyer 80mm f5 Alt/Az refractor
Jason 10x50 Binoculars
Celestron 7x50 Binoculars
Svbony 2.1x42 Binoculars
(And a bunch of stuff I'm still trying to fix or find parts for.)
User avatar
Mac United States of America
Local Group Ambassador
Articles: 0
Offline
Posts: 2763
Joined: Tue Sep 24, 2019 4:07 pm
4
Location: Akron OH
Status:
Offline

TSS Photo of the Day

Re: Why do I keep having to sign in?

#36

Post by Mac »


I have the same issue with Safari and Chrome. I looked at the cookie expiration dates and they're all one year or more into the future. Doesn't happen all of the time, I think it is if I restart my computer or quit the browser I am using as I often boot into multiple operating system versions.
Steve

Scopes : Explore Scientific ED102 Triplet APO - Radian Raptor Triplet APO - Orion 50mm
Mount : AVX EQ | Software : KStars - EKOS - Stellar OS | Cameras : ZWO ASI533MC ASI1600MM ASI120MM-mini
CPU : Mac Studio, iMac - Kstars-Ekos on Raspberry Rpi4/RPi5 | Misc : Thousand Oaks dew controller - DewNot straps - Optolong L-enhance - ZWO EAF
Image Processing : PixInsight - LightRoom - Photoshop - macOS 14 - Windows 11
User avatar
Gordon United States of America
Site Admin
Site Admin
Articles: 1037
Offline
Posts: 8266
Joined: Wed Apr 24, 2019 10:52 pm
4
Location: Cottonwood, AZ
Status:
Offline

TSS Awards Badges

TSS Photo of the Day

I Broke The Forum.

Re: Why do I keep having to sign in?

#37

Post by Gordon »


Try using the 'Delete cookies' button at the bottom of this page.
Gordon
Scopes: Explore Scientific ED80CF, Skywatcher 200 Quattro Imaging Newt, SeeStar S50 for EAA.
Mounts: Orion Atlas EQ-g mount & Skywatcher EQ5 Pro.
ZWO mini guider.
Image cameras: ZWO ASI1600 MM Cool, ZWO ASI533mc-Pro, ZWO ASI174mm-C (for use with my Quark chromosphere), ZWO ASI120MC
Filters: LRGB, Ha 7nm, O-III 7nm, S-II 7nm
Eyepieces: a few.
Primary software: Cartes du Ciel, N.I.N.A, StarTools V1.4.

Image
User avatar
GCoyote United States of America
Local Group Ambassador
Articles: 0
Offline
Posts: 2707
Joined: Mon May 13, 2019 2:53 am
4
Location: Laurel, MD, USA
Status:
Offline

Re: Why do I keep having to sign in?

#38

Post by GCoyote »


Gordon wrote: Sat Mar 21, 2020 5:00 pm Try using the 'Delete cookies' button at the bottom of this page.
Nope. Started happening again after about an hour.
Any metaphor will tear if stretched over too much reality.
Gary C

Celestron Astro Master 130mm f5 Newtonian GEM
Meade 114-EQ-DH f7.9 Newtonian w/ manual GEM
Bushnell 90mm f13.9 Catadioptric
Gskyer 80mm f5 Alt/Az refractor
Jason 10x50 Binoculars
Celestron 7x50 Binoculars
Svbony 2.1x42 Binoculars
(And a bunch of stuff I'm still trying to fix or find parts for.)
User avatar
Gordon United States of America
Site Admin
Site Admin
Articles: 1037
Offline
Posts: 8266
Joined: Wed Apr 24, 2019 10:52 pm
4
Location: Cottonwood, AZ
Status:
Offline

TSS Awards Badges

TSS Photo of the Day

I Broke The Forum.

Re: Why do I keep having to sign in?

#39

Post by Gordon »


GCoyote wrote: Sat Mar 21, 2020 11:14 pm
Gordon wrote: Sat Mar 21, 2020 5:00 pm Try using the 'Delete cookies' button at the bottom of this page.
Nope. Started happening again after about an hour.
I made a couple small changes late yesterday but I doubt they will help. What browser are you using? Have you tried a different one to see if that helps? If we can isolate it to that I should be able to help you get it fixed. Since it doesn't appear we are having problems with all users, we need to isolate it.

Also on the off chance. Are you using a VPN?
Gordon
Scopes: Explore Scientific ED80CF, Skywatcher 200 Quattro Imaging Newt, SeeStar S50 for EAA.
Mounts: Orion Atlas EQ-g mount & Skywatcher EQ5 Pro.
ZWO mini guider.
Image cameras: ZWO ASI1600 MM Cool, ZWO ASI533mc-Pro, ZWO ASI174mm-C (for use with my Quark chromosphere), ZWO ASI120MC
Filters: LRGB, Ha 7nm, O-III 7nm, S-II 7nm
Eyepieces: a few.
Primary software: Cartes du Ciel, N.I.N.A, StarTools V1.4.

Image
User avatar
GCoyote United States of America
Local Group Ambassador
Articles: 0
Offline
Posts: 2707
Joined: Mon May 13, 2019 2:53 am
4
Location: Laurel, MD, USA
Status:
Offline

Re: Why do I keep having to sign in?

#40

Post by GCoyote »


On my desktop I'm running the latest version of Chrome on a new Dell Win10 machine. No VPN. This is the one that's strange because everything is new out of the box. Got it in February. It was okay at first but began logging me out in the past week or so for no apparent reason.

Still not able to sign in using Silk browser on my 2018 Amazon FireHD since the first cookie change last month. Not surprising as that's a variant of Chrome. I've tried everything on that tablet except factory reset. I suspect Amazon is using some form of un-deletable super cookies. I've heard of them but never seen any details.

Older version of Chrome on my 2012 Samsung Android tablet does not seem to be affected by the cookie changes. Once I get logged in after a cookie change, it runs normally.

Three different devices, three different results. Very strange.

I could try the MS Edge browser although I try not to use any more MS tech than absolutely necessary.
Any metaphor will tear if stretched over too much reality.
Gary C

Celestron Astro Master 130mm f5 Newtonian GEM
Meade 114-EQ-DH f7.9 Newtonian w/ manual GEM
Bushnell 90mm f13.9 Catadioptric
Gskyer 80mm f5 Alt/Az refractor
Jason 10x50 Binoculars
Celestron 7x50 Binoculars
Svbony 2.1x42 Binoculars
(And a bunch of stuff I'm still trying to fix or find parts for.)
Post Reply

Create an account or sign in to join the discussion

You need to be a member in order to post a reply

Create an account

Not a member? register to join our community
Members can start their own topics & subscribe to topics
It’s free and only takes a minute

Register

Sign in

Return to “Feedback”