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Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 2:19 am
by STEVE333
Recently (last few days) I keep getting signed-out of the forum. Yesterday I had to sign-in probably 20 times or maybe more. While in the middle of responding to some comments on one of my posts, I would get signed-out. I would sign-in, start to answer a response, and get signed-out again. This happened over and over.

I always check the Remember Me box.

Any ideas?

Steve

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 3:14 am
by Gordon
STEVE333 wrote: Fri Jan 17, 2020 2:19 am Recently (last few days) I keep getting signed-out of the forum. Yesterday I had to sign-in probably 20 times or maybe more. While in the middle of responding to some comments on one of my posts, I would get signed-out. I would sign-in, start to answer a response, and get signed-out again. This happened over and over.

I always check the Remember Me box.

Any ideas?

Steve


Hi Steve
It could be a number of things. First off, which browser are you using?

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 3:38 am
by STEVE333
Gordon wrote: Fri Jan 17, 2020 3:14 am
STEVE333 wrote: Fri Jan 17, 2020 2:19 am Recently (last few days) I keep getting signed-out of the forum. Yesterday I had to sign-in probably 20 times or maybe more. While in the middle of responding to some comments on one of my posts, I would get signed-out. I would sign-in, start to answer a response, and get signed-out again. This happened over and over.

I always check the Remember Me box.

Any ideas?

Steve


Hi Steve
It could be a number of things. First off, which browser are you using?


Google Chrome

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 3:41 am
by yobbo89
I get the same thing, I'm signed in on 3 devices and it's simply not enough, I need more TSS!

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 3:48 am
by JayTee
STEVE333 wrote: Fri Jan 17, 2020 2:19 am Recently (last few days) I keep getting signed-out of the forum. Yesterday I had to sign-in probably 20 times or maybe more. While in the middle of responding to some comments on one of my posts, I would get signed out. I would sign-in, start to answer a response, and get signed-out again. This happened over and over.

I always check the Remember Me box.

Any ideas?

Steve
Sorry this is happening to you Steve. You are not the only one. Our co-administrator Lady Fractor (Gabrielle) has the very same problem, plus I do believe there are other less often posters experiencing this. Give [mention]Gordon[/mention] a bit of time to sort this perplexing problem out because we can't find anything glaringly wrong!

Cheers,
JT

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 4:21 am
by STEVE333
JayTee wrote: Fri Jan 17, 2020 3:48 am
STEVE333 wrote: Fri Jan 17, 2020 2:19 am Recently (last few days) I keep getting signed-out of the forum. Yesterday I had to sign-in probably 20 times or maybe more. While in the middle of responding to some comments on one of my posts, I would get signed out. I would sign-in, start to answer a response, and get signed-out again. This happened over and over.

I always check the Remember Me box.

Any ideas?

Steve
Sorry this is happening to you Steve. You are not the only one. Our co-administrator Lady Fractor (Gabrielle) has the very same problem, plus I do believe there are other less often posters experiencing this. Give Gordon a bit of time to sort this perplexing problem out because we can't find anything glaringly wrong!

Cheers,
JT


Thanks for the update JT. Nice to know it is being looked into. Certainly not catastrophic, but, a pain nonetheless.

Cheers,
Steve

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 4:57 am
by Lady Fraktor
STEVE333 wrote: Fri Jan 17, 2020 2:19 am Recently (last few days) I keep getting signed-out of the forum. Yesterday I had to sign-in probably 20 times or maybe more. While in the middle of responding to some comments on one of my posts, I would get signed-out. I would sign-in, start to answer a response, and get signed-out again. This happened over and over.

I always check the Remember Me box.

Any ideas?

Steve


I get kicked out so often that I now copy any replies before submitting as I will probably have to sign in and then I can just paste the reply ;)
I hope your issue gets straightened out soon though.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 5:46 am
by STEVE333
Lady Fraktor wrote: Fri Jan 17, 2020 4:57 am
I get kicked out so often that I now copy any replies before submitting as I will probably have to sign in and then I can just paste the reply ;)
I hope your issue gets straightened out soon though.


Great minds think alike! I do that too! Saves a lot of time.

Thanks anyway for sharing the idea. Hopefully Gordon will find a fix that works for all of us.

I have to admit I was very concerned when making a recent tutorial. I ended up periodically copying the "work to date" and pasting it into Word just in case I got kicked out and would have lost everything. Fortunately I made it through to the end without getting booted off.

PS: I like your latest Avatar :clap:

Steve

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 6:08 am
by kt4hx
Interesting. I never get kicked out. I use Firefox, which may or may not have a thing to do with it.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 6:19 am
by yobbo89
Lady Fraktor wrote: Fri Jan 17, 2020 4:57 am
STEVE333 wrote: Fri Jan 17, 2020 2:19 am Recently (last few days) I keep getting signed-out of the forum. Yesterday I had to sign-in probably 20 times or maybe more. While in the middle of responding to some comments on one of my posts, I would get signed-out. I would sign-in, start to answer a response, and get signed-out again. This happened over and over.

I always check the Remember Me box.

Any ideas?

Steve


I get kicked out so often that I now copy any replies before submitting as I will probably have to sign in and then I can just paste the reply ;)
I hope your issue gets straightened out soon though.


I often have to back load the previous page if something happens, usually the info I filled out in reply usually stays there.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 6:17 pm
by Gordon
I made a small change to the boards 'cookies' let's see if that helps.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 8:02 pm
by Lady Fraktor
STEVE333 wrote: Fri Jan 17, 2020 5:46 am
Lady Fraktor wrote: Fri Jan 17, 2020 4:57 am
I get kicked out so often that I now copy any replies before submitting as I will probably have to sign in and then I can just paste the reply ;)
I hope your issue gets straightened out soon though.


Great minds think alike! I do that too! Saves a lot of time.

Thanks anyway for sharing the idea. Hopefully Gordon will find a fix that works for all of us.

I have to admit I was very concerned when making a recent tutorial. I ended up periodically copying the "work to date" and pasting it into Word just in case I got kicked out and would have lost everything. Fortunately I made it through to the end without getting booted off.

PS: I like your latest Avatar :clap:

Steve


Anything that will take more than a minute I start using a new document, when ready I just copy and paste.
I had made a very long reply the other day about hypertuning a mount and then just as I clicked the submit icon, realized I had not copied it! :(
All gone.... :lol:

Glad you liked the avatar, some days it is very true :lol:

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 8:24 pm
by Slabs1960
I use the new Microsoft Edge Browser (based on the Chromium Browser, Released yesterday). No problems.

p.s: I am am Alpha tester tester for the browser.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 8:43 pm
by Makuser
Hi all. I went from Netscape to Internet Explorerer. Then when I did a Messier search, I got Hawai'in cruises and wedding gown redirects. Next, I switched to Chrome, but soon some of the photos from forum members wouldn't show up. Then I switched to Firefox and it works on the old AF (believe it or not :lol:) and also here on TSS with no problems.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 9:00 pm
by stewe
I make this post here because my issue might have something to do with the aforementioned problem.

While I have never experienced the problem of repeated sign-off mentioned by STEVE333, today I got signed off (just once) for the first time ever, and I could not get signed in anymore with the browser that I have always been using to access this site (Safari).
Since I made my credentials remembered by the browser, I am sure that it was not me entering them wrong.
Moreover, the forgotten password function did not work, either, it did not accept my e-mail address.

I seriously started to worry that my account has been hacked and the e-mail address was subsequently changed!
But then I could log in with another browser (Chrome).

I would really appreciate if the admins could look into this.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 10:01 pm
by Mac
The same thing happened to me. I haven't had to sign-in in months.

Now my regular browser will not sign me in, I had to use Firefox where I have never signed in.

Repeated attempts in Safari would not let me in with same credentials.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 10:14 pm
by Gordon
If you are having problems try clearing your browser cache. If you need help to do it. let one of the team give you instructions appropriate to your browser.

We have done that for a few others today and it will fix the problem.

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 10:21 pm
by 515bonner
Well, using Firefox today, I was logged out when I checked in. I had it set to remember me.
Using Firefox, I was NOT able to login,with stuff coming up saying invalid username, invalid form, etc.
After half a dozen tries, I just figured board was having problem or was hacked.
I then tried Safari (on my iMac) and using the correct user name and password, got right in, as is evident from this post.
I wonder if it is a new Firefox "security" feature jacking with the sign in features?
Anyway, glad to know I can get back home using Safari!

Rob Robinson

Re: Why do I keep having to sign in?

Posted: Fri Jan 17, 2020 10:42 pm
by Gordon
515bonner wrote: Fri Jan 17, 2020 10:21 pm Well, using Firefox today, I was logged out when I checked in. I had it set to remember me.
Using Firefox, I was NOT able to login,with stuff coming up saying invalid username, invalid form, etc.
After half a dozen tries, I just figured board was having problem or was hacked.
I then tried Safari (on my iMac) and using the correct user name and password, got right in, as is evident from this post.
I wonder if it is a new Firefox "security" feature jacking with the sign in features?
Anyway, glad to know I can get back home using Safari!

Rob Robinson
Rob, you should be able to just clear your browser cache and that will fix Firefox.

Re: Why do I keep having to sign in?

Posted: Sat Jan 18, 2020 9:06 pm
by Makuser
Hi all. I use Firefox and I got bumped off of TSS this morning. I "bit the bullet" and did the clear all cache which took almost 2 minutes. I was then able to get back on TSS, and then discovered that I was also bumped off of the AF forum. I got that fixed and then found my bank account log in required a phone call to get a temporary pass word, because with the tracking cookie removed, it didn't recognize my computer. Finally, we got the email running again too. In fact, it is now faster then it has been for some time, so the clear cache was probably overdue anyway. This was a lot of work this morning, but a small price to pay for the integrity, security, and reliability that we all enjoy here on TSS. And thanks again to Gordon and the other co-administrators, as they have 767 members on here to protect.
:text-thankyoublue: