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Come join the friendliest, most engaging and inclusive astronomy forum geared for beginners and advanced telescope users, astrophotography devotees, plus check out our "Astro" goods vendors.
This is surprising. I've not heard of problems with ES, but I haven't looked for negative reviews. I only have a TW 1 mount from them and I suspect it should have had a tripod adapter plate included which it did not. Or I might have tossed it with the packing materials.
Anyway, I emailed their customer service about it and never got a response. No matter b/c I put the TW1 on a Manfrotto with a long 3/8 screw. Works ok.
As others have written, after two bad experiences, they would hit my "do not buy" list.
============================================================================= I drink tea, I read books, I look at stars when I'm not cursing clouds. It's what I do. =============================================================================
AT50, AT72EDII, ST80, ST102; Scopetech Zero, AZ-GTi, AZ Pronto; Innorel RT90C, Oberwerk 5000; Orion Giantview 15x70s, Vortex 8x42s, Navy surplus 7x50s, Nikon 10x50s